EasyRoutes - EasyRoutes: Issue with loading orders on the Shopify API – Incident details

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EasyRoutes: Issue with loading orders on the Shopify API

ResolvedDegraded performance14 minutes

Affected

EasyRoutes

Partial outage from 5:55 PM to 6:10 PM

  • ResolvedUTC
    Issue has been resolved. System back to normal.
  • IdentifiedUTC

    Shopify API is returning an unexpected error when loading orders for some merchants. Customers may experience intermittent issues loading the orders page. Our team is investigating.

  • InvestigatingUTC

    We are currently experiencing an issue with the Shopify API for loading orders.

Some issues affecting a small percentage of stores may not be reflected here.