EasyRoutes - TipGenius: certain tip products may not be auto-fulfilled successfully – Incident details

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TipGenius: certain tip products may not be auto-fulfilled successfully

ResolvedDegraded performance1 hour 30 minutes

Affected

Supertime/TipGenius

Degraded performance from 3:30 PM to 5:00 PM

TipGenius

Degraded performance from 3:30 PM to 5:00 PM

  • ResolvedUTC

    We have resolved this issue.

  • InvestigatingUTC

    We have identified that a handful merchants are not able to auto-fulfill their tip items on TipGenius

Some issues affecting a small percentage of stores may not be reflected here.